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Medium
A user reports that they cannot access the Internet on their work device, although other devices on the same network can connect. What troubleshooting step should be performed first?
A
Check whether the device's network adapter is enabled and correctly configured in the device settings
B
Verify that the device's firewall configuration is not blocking Internet access
C
Install the latest network drivers from the manufacturer's website
D
Confirm that the device is connected to the correct network and has a valid IP address
E
Contact the IT helpdesk to request a reset of the device's network configuration
Select an option first
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