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Problem solving: When assessing the digital skills gap within a team working on intermediary services, which of the following is an effective first step?
A
Increasing the team's budget for new technology
B
Conducting a digital skills audit of the current team members
C
Implementing new digital tools without assessing the team's proficiency
D
Providing general digital training without assessing specific needs
E
Focusing solely on hiring new staff with advanced digital skills
Select an option first
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