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Problem solving: A user is unable to access a website due to an issue with their web browser. Which of the following steps should they take FIRST to resolve this problem?
A
Option A: Change the website's URL manually.
B
Option B: Clear the cache and cookies in their web browser.
C
Option C: Disable all extensions and add-ons to see if they are causing conflicts.
D
Option D: Contact the website's customer support for assistance.
E
Option E: Reinstall the web browser from scratch.
Select an option first
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