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Digital Skills
Medium
Problem solving: A user reports that their web browser frequently crashes when visiting certain websites. Which of the following steps should they take first to troubleshoot this issue?
A
Option A: Run a full system virus scan using an antivirus software.
B
Option B: Clear the cache and cookies in their web browser settings.
C
Option C: Uninstall all browser add-ons and extensions to see if they are causing the problem.
D
Option D: Check for updates on their operating system and ensure it is up-to-date.
E
Option E: Contact the website's customer support team to report a bug.
Select an option first
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