Frequently Asked Questions
Everything you need to know about EU·Now and EPSO preparation
What is EU·Now?
EU·Now is an adaptive multilingual platform for EPSO exam preparation. It covers AD5 generalist, AD7 specialist, AST and permanent CAST competitions with questions built exclusively from official sources.
What test types are available?
Verbal Reasoning (VR), Numerical Reasoning (NR), Abstract Reasoning (AR), EU Knowledge (EK), Digital Skills (DS), and Field-Related Multiple Choice Questions (FRMCQ) for specialist competitions.
What languages are supported?
The platform is available in five languages: English, French, German, Spanish and Italian — both interface and content.
What is the TAO Simulator?
TAO is the official testing platform used by EPSO for computer-based tests (2025–2029 contract). Our simulator reproduces its interface in detail — highlighter, line reader, scratchpad, calculator and countdown — so exam day feels familiar.
Who is EUgenio?
EUgenio is our AI pedagogical tutor. After each question, EUgenio explains why the correct answer is correct, why each distractor is wrong, and provides a study tip — always citing the specific treaty article, regulation or official source.
Are the questions based on official sources?
Yes. Every question is generated from and verified against official EU documentation: treaties (TEU, TFEU), regulations, EPSO Notices of Competition, Annual Activity Reports and institutional publications. No invented content enters the platform.
Is there a free plan?
Yes. The free tier gives you access to a limited set of questions across all test types so you can evaluate the platform before subscribing.
What subscription plans are available?
We offer three paid tiers: CAST (€9.99/month), AST (€14.99/month) and AD (€19.99/month). Each tier unlocks progressively more content and features. All paid plans include a 7-day free trial.
Is there an iOS app?
Yes. The EU·Now iOS app syncs your progress with the web platform. Practice on the go with short sessions, full simulations or timed mocks. Available on the App Store for iOS 17+.
Can I cancel my subscription?
Yes, at any time. Go to Settings → Subscription → Cancel. You keep access until the end of your current billing period. See our Refund Policy for details.
Is EU·Now affiliated with EPSO?
No. EU·Now is an independent platform. We are not affiliated with, endorsed by, or officially connected to EPSO, the European Commission, or any EU institution.
How do I contact support?
Email us at support@eu-now.com. For data protection inquiries, contact dpo@eu-now.com.